Refund Policy
Last updated: November 3, 2025
Right of Withdrawal (EU/EEA)
Under EU/EEA law, you have 14 days to withdraw from a purchase if you haven't accessed the digital content. If you've consented to immediate access and the service has been performed, the right of withdrawal may be lost.
When Refunds Apply
- Within 14 days if you haven't accessed premium features
- Technical issues on our end that prevent service delivery
- Duplicate or unauthorized charges
Refunds typically aren't available for dissatisfaction with results (which are subjective) or after accessing premium content.
How to Request
Email oxana.oracle@gmail.com with your order details. We'll review within 5 business days and process approved refunds within 10 business days.
Questions?
Contact us at oxana.oracle@gmail.com.